Helena has a strong commitment to collaborative care. She welcomes inquiries from new and existing referrers.
Who can I refer?
Referrals are welcomed for low risk patients aged 15+ years with: eating disorders, body image concerns, anxiety, depression, adjustment issues, sleeping difficulties, long-term effects of childhood physical, sexual & emotional abuse. Moderate-risk clients may require the additional involvement of a psychiatrist, especially if a combination of psychotropic medications, or hospitalisation, are required.
In the interests of patient safety, all patients with eating disorders need to be medically stable, and over a BMI of 15 in order to be accepted for ongoing treatment.
Referrals can be faxed directly to 9077 1115. However, we will not arrange any appointments until a new potential client has: 1) contacted us via the website, to register interest in becoming a new client, and 2) submitted their completed Appointment Request Form.
When considering potential referrals, please keep in mind that we do not bulk bill. Even after claiming the Medicare rebate, an out-of-pocket cost applies to all appointments.
What do I need to do to refer a patient under the Better Access scheme?
1. Assess the patient as meeting eligibility criteria under one of the Better Access categories. For further information on the Better Access Scheme click here;
Please keep in mind that patients with complex presentations will generally need more than the maximum number of subsidized sessions available under Medicare. Once all subsidized sessions have been used for the calendar year, additional sessions will need to be attended on a private basis.