Contact Us

New Client Enquiries – TELEHEALTH services ONLY 

Due to the ongoing COVID-19 circumstances, face-to-face consultations are NOT being offered, and are not likely to be available until after vaccines are availableTelehealth psychological services (internet-based video conferencing) are the only form of psychological service that are currently available.   

If you are interested in potentially arranging some telehealth appointments, please complete the Appointment Request Form below.   Please do not submit an appointment request if you are not comfortable with telehealth services.

Please ensure that you complete all required form fields, otherwise the form will not submit, and we will not receive your appointment request.  

Note: this practice does not offer bulk billing.   We are able to offer partial Medicare rebates to anyone with a Mental Health Care Plan or an Eating Disorders Plan.  If you would like up-to-date information on fees and rebates prior to submitting an appointment request, please email: helena@psychologyonkew.com.au 

 

NEW CLIENT APPOINTMENT REQUEST FORM

  • Date Format: MM slash DD slash YYYY
  • Please note that after-school times are limited due to high demand. If you are only able to attend appointments outside of the hours of 8am to 4pm you may be required to wait longer depending on our current capacities.
  • Please note we are only able to accommodate a certain number of clients at times after 4pm.
  • (NB: This person would ONLY be contacted in the unlikely event of an acute emergency)
  • i.e., GP, internet search, APS Find a Psychologist, Healthshare, word of mouth, another psychologist, dietitian, psychiatrist, website etc
  • PLEASE NOTE: we will not receive your form unless you complete ALL required fields marked with a *. You will know your form has been received if you are directed to a THANK YOU page immediately after submitting the form. If you do not hear from us after one full business day, please email helena@psychologyonkew.com.au

Something Else?

For all other inquiries, please email: helena@psychologyonkew.com.au  

Emergency Contacts:

Please note that this practice is not a crisis service, and we are unable to respond to acute emergencies.   In the event of a psychiatric emergency, please contact the Psychiatric Triage service on 1300 558 862

Other emergency and crisis services that can be accessed 24 hours a day, 7 days a week include:

  • Police or Ambulance  000
  • Nurse on Call 1300 60 60 24
  • Victorian Poisons Information Centre 13 11 26
  • Your local hospital Emergency Department
  • Lifeline 13 11 14
  • Suicide Help Line 1300 651 251
  • Kids’ Help Line 1800 551 800
  • Mens’ Helpline 1300 789 978
  • Parentline 13 22 89