Contact Us

New Client Enquiries:

NEW CLIENTS  are not being accepted currently, as we do not have the capacity to take on new referrals at this time.

Due to the current COVID-19 circumstances, face-to-face consultations are NOT currently available, and are not expected to be available anytime during 2020. 

Telehealth psychological services (internet-based video conferencing) are available to existing clients only 

Something Else?

For all other non-appointment inquiries, please email:

As Helena is typically consulting throughout the day, it can be difficult to return telephone calls  Inquiries submitted by email, or via this website will be prioritised.

Emergency Contacts:

Please note that this practice is not a crisis service, and we are unable to respond to acute emergencies.   In the event of a psychiatric emergency, please contact the Psychiatric Triage service on 1300 558 862

Other emergency and crisis services that can be accessed 24 hours a day, 7 days a week include:

  • Police or Ambulance  000
  • Nurse on Call 1300 60 60 24
  • Victorian Poisons Information Centre 13 11 26
  • Your local hospital Emergency Department
  • Lifeline 13 11 14
  • Suicide Help Line 1300 651 251
  • Kids’ Help Line 1800 551 800
  • Mens’ Helpline 1300 789 978
  • Parentline 13 22 89